Can I say how nice it was to enjoy the trip of a lifetime? It was possible because the Affogato team is so supportive of each other. They kept me informed and took care of business so I could live like a local, speaking French all day, every day. At least they held up their end of the bargain!
While I was away, I had the chance to sit back and observe the kinds of questions that come through, without having to dig in to the details. That gave me the opportunity to see things from a different angle. No surprise, but I saw a throughline of clear communication, expectations and conflict.
Setting and communicating clear expectations is not about creating tension; it’s about understanding and alignment within your team. When leaders clearly articulate expectations, employees can understand their roles, responsibilities, and the standards they need to meet. This serves to reduce ambiguity and misunderstandings that may lead to conflict down the line.
But another thing I saw was that employees have the same responsibility. As leaders, business-owners, executives, it’s part of our job to make sure everyone on the team communicates expectations with one another.
Need help helping your team? We’d love to talk.
Enjoy the best of summer,
Jonna, Suzanne, Lisha, Lisa, Karen and Linda
While I was away, I had the chance to sit back and observe the kinds of questions that come through, without having to dig in to the details. That gave me the opportunity to see things from a different angle. No surprise, but I saw a throughline of clear communication, expectations and conflict.
Setting and communicating clear expectations is not about creating tension; it’s about understanding and alignment within your team. When leaders clearly articulate expectations, employees can understand their roles, responsibilities, and the standards they need to meet. This serves to reduce ambiguity and misunderstandings that may lead to conflict down the line.
But another thing I saw was that employees have the same responsibility. As leaders, business-owners, executives, it’s part of our job to make sure everyone on the team communicates expectations with one another.
Need help helping your team? We’d love to talk.
Enjoy the best of summer,
Jonna, Suzanne, Lisha, Lisa, Karen and Linda